Last updated: 29 September 2026
1. Where we ship
We ship to serviceable PIN codes across India through trusted courier and logistics partners. Bulk and heavy orders may be sent by transport/freight services. If your PIN code is not serviceable, we will contact you to arrange an alternative.
2. Dispatch time
- In-stock standard products: usually dispatched within 2–5 business days after order confirmation (or payment confirmation for prepaid orders).
- Custom-printed / custom-size orders: dispatch time is shared in your quotation and starts after design approval and advance payment.
3. Delivery time
After dispatch, delivery usually takes 3–8 business days depending on your location. Remote areas may take longer. Delivery times are estimates and may be affected by weather, strikes, festivals or courier delays beyond our control.
4. Shipping charges
Shipping charges depend on the order weight, size and delivery location and are shown at checkout before you pay. For bulk and custom orders, freight charges are mentioned in the quotation.
5. Order tracking
Once your order is dispatched, we will share the courier name and tracking details by email/SMS. You can also check your order status in My Account.
6. Damaged or missing parcels
Please check your parcel at delivery. If the package is visibly damaged or tampered with, note it on the delivery receipt (or refuse it) and inform us within 48 hours with photos through our Contact page. We will resolve it as per our Refund & Returns Policy.